This article offers a deep dive into a recent report on customer service within small businesses. It underscores the significance of customer service, the disparity between small and large firms, and the untapped potential of outsourcing. A must-read for SME leaders seeking to elevate their customer service and drive business success.

Despite widespread criticism of their handling of another TV presenter scandal, the BBC has demonstrated a commitment to following best practices for employee privacy whilst there is an ongoing investigation.

Explore the importance of digital maturity in today's business landscape. This article delves into the current state of digital maturity in UK businesses, employee perceptions of their employers' digital capabilities, and the potential consequences of not embracing digitization

Understand the crucial role of learning and development in enhancing employee satisfaction and retention. This article provides insights into the current state of L&D and the consequences of ineffective training strategies.

Discover the profound impact of befriending services in combating loneliness and isolation. Learn about the role of volunteer befrienders and the crucial part DBS checks play in maintaining trust and safety in the charity sector.

The Church of England’s safeguarding journey has been marked by the recent disbandment of the Independent Safeguarding Board (ISB). Explore the history, challenges, and future implications of these developments, as the Church grapples with its commitment to safeguarding amidst disputes, dismissals, and the need for a truly independent body.

In this guide, we explore the new Diversity and Inclusion standards (PAS 1948:2023) introduced by the British Standards Institute. These standards reflect the changing world of work, with a focus on flexible and remote working, diversity of thought, and bias in technology. Learn how these guidelines can help your business foster a more inclusive environment,

Ofsted's new inspection rules aim to alleviate pressure on school leaders. The changes, influenced by high-profile cases like the tragic death of Ruth Perry, have received mixed reactions from the education sector.

In this guest post, we've got Rachael Bishop, the Managing Director of RLB Safeguarding, sharing some valuable insights on the updated Keeping Children Safe in Education guidance that has recently been released.

Uncover the implications of recent high-profile cyber-attacks and understand why data security is crucial in your business's supply chain. Discover key accreditations and steps for assessing supplier security

Learn about the serious repercussions of offensive public behaviour, using the case of a football fan at the FA Cup Final 2023. Understand how such actions can influence DBS Checks and Media Checks.

Delve into the world of employee monitoring software, its increasing use in remote work, and the potential negative impacts on employee well-being.

This article explores the concept of the 'right to disconnect' and its role in modern workplaces. It discusses how businesses can embrace this shift and create a culture that values both productivity and employee well-being

Challenging Chancellor Hunt's view on remote work and creativity, this article delves into practices that boost creative thought in flexible work setups. We offer advice on stimulating creativity and maintaining 'water cooler' moments, from fostering open communication and wellness to conducting asynchronous brainstorming

This blog post examines the recent HMICFRS report on harassment and discrimination in England's fire services, and explores the new measures, including DBS checks, being implemented to address these issues.

Looking for the best DBS Check provider? Trust Personnel Checks for secure, efficient, and highly rated DBS screening services, trusted by businesses across the UK.

According to the Crown Prosecution Service (CPS), 41% of all recorded criminal activity in the UK is fraud. This unprecedented figure continues to grow as the public struggle to cope with rising living costs. In an effort to combat this rising tide of economic crime, the UK Home Office has introduced a pivotal piece of legislation: the Economic Crime and Corporate Transparency Bill.

Explore the impact of the proposed Protect Duty, or "Martyn's Law," on UK businesses. Understand the law's requirements and the steps businesses should take to prepare, including changes to HR policies and procedures.